SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works, quality is good
Product conforms to the description
Super quality resistant and lit really well for its small size!
Just super!!! Came quickly.
The seller sent quickly. Made qualitatively, shine well.
It looks good quality and such as in the photos. Fast shipping!
Compact bright flashlight. fast shipment. corresponds to the description. I recommend the seller.
All as in the description. Good quality goods. I recommend it to everyone.
The flashlight is very bright and powerful
I liked the flashlight very much. I recommend the product and the seller!
Good and useful thing, does its job well, fast delivery
Nice telescopic feature and strong magnet to pick up things like bolts and screws in tight spaces. Definitely useful to keep in the garage or car toolbox.
Good quality, very practical, battery supplied, good store
Nice lantern! Recommend!
Good quality and good finishing works fine thank you store
Thanks for executing the order! Delivery fast! Packed well! The product corresponds to the description. Seller recommend!
The flashlight is made with high quality, the goods came quickly. I RECOMMEND the product and the seller.
for such a small flashlight, the brightness of the fantastic lights from the window to the neighboring house 20 meters away illuminates
Good, very bright. Took the second time. Recommend.
same as described! Thank you very much
A small convenience flashlight. Thanks! Recommend!
The flashlight is excellent, it shines well. The seller is great. Parcel tracked
I really like my little lamp. She doesn't leave my bag. I especially like the magnetic part. I received it within normal time. Thank you to the seller who took great care of my order.