SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product came very fast and was exactly as on the picture, they even added a palm tree with you diamonds to fill if you want. Nice, funny thing.
All Super, express shipping.
Very fast delivery, the goods came in two weeks. Everything corresponds to the description, I'm happy
The humidifier itself is cool, plastic completely, I like it because the probability that that when hit, it will break-reduces. Cool glows, silent, I added oil to the water. In general, I definitely recommend
Great! I appreciate the speed and quality. In the work I did not have time-he is discharged. Definitely recommend the story!
Everything works. The goods came as expected.
Everything works OK. I recommend the seller
Excellent humidifier, came very quickly. Works fine. Palm trees get up immediately as water is poured, so do not worry if they fell upside down. I advise you to order immediately with sticks set)) Recommend
Fast shipping. Everything works.
Elegant product, works great, categorically recommend. The seller is good!
I happy, the order has arrived very quickly
Very fast delivery. Everything corresponds to the description, cool thing. Compact device. Added lemon oil to the water, smells nice. The order is satisfied, definitely recommend
Everything works, the appearance corresponds to the photo.
I am very pleased with the purchase. Beautiful Thing. received in 2 weeks. Thank you!
It works very well, and it comes well packaged. I will buy more.
ordered the second one came quickly in three weeks Thank you
In general, a cool thing! Recommend!
The goods came quickly, the description corresponds.
Thank you, everything is for sure! Fast and high quality! I recommend definitely
Everything works, everything is in order-sorted out! Thank you!!!
Delivery is straight very fast) already did not expect! It looks very cool and high quality. The backlight works, replaceable blocks also came. Recommend!
Very Good gadget... Good quality. Quick delivery
Humidifier is very like! Came quickly. Water poured-to USB connected and everything you need for happiness) enough powerful flow for such a baby, beautiful colored palm. Works great. Thank you
Excellent humidifier, with cute and simple design! Works, all modes
Very cool light and humidifier! Beautiful lighting, work fine!
Good product, came well packed. Works well
Came quickly, works, beautiful
Fast shipping, works nicely, thanks
Customer service is great and the item came really quickly. Thank you!