SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product. The quality is high, very bright. I will order the same white steering wheel.
Hey. Delivery by rocket Elon Musk, I did not expect it very quickly. The goods, as always, are on top. thanks
Everything came quickly, the parcel was tracked. Quality satisfied
Fast delivery well packed top store recommend.
All right. He seems to have 100 lumens. Small, discreet and cheap.
Product compatible with description, efficient, well packed.
Excellent
Good packaging, quality manufacturing, very bright. The impression is beautiful.
The lantern is good. Delivered quickly and without damage. Packed well. To the store respect for the prompt dispatch of the order. I guess I'll take more.
Works fine. Many necessary modes, very bright. Before that, I bought 3 others and this one is brighter! Recommend.
Everything is super, the quality is excellent, I order for the second time.
Ordered a red flashlight for himself and three colors for his wife. She liked it very much. But for raspberry there is only a constant glow mode and there is a variable flashing 3 colors. His wife wanted to blink only raspberries, but that's a little bit. The big plus is that the mount between the flashlight and the holder has a triangular insert that would be on the pin which at the corners, the flashlight shines horizontally. In other versions there are regulatory mechanisms that break and the flashlight then shines down. In this flashlight Mount made correctly, simple and convenient. Flashlights shine very bright that will be seen even in the day that there is convenient-drivers notice you better.
everything is fine
Well done seller! I sent the order on the day of payment. The lanterns arrived successfully. The quality of the norms.
The flashlight arrived on time. While charging (the indicator lights, Photo 4). I will complement the review when I test in action =)
It's the second one I buy. Very practical. It illuminates very well, even in the daytime. Very fast shipping also!
Great stuff. It shines bright. Packed wonderful. Recommend to buy
Nice lantern. Bright, simple. Holds tight enough even on the road.
It's like the description. The lantern is really very bright! If you look close, you even beat your eyes. Delivery is very fast. The store sent the order promptly. Seller recommend.
Add nothing here, there are a lot of reviews left to me, everything corresponds to the description, a lantern of good quality, shines very bright.