SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I took it on recommendation. The goods came quickly. Quality. Thank you!
Everything's fine. Quality is good
Everything is super. Holds tight. The product corresponds to the description.
Super quality and fast delivery! Only recommended!
The first impressions are excellent. The connectors are tight, as it should. Time will show, but straight very satisfied with the quality
Very decent quality, its money is worth. The goods are satisfied. Recommend!
I liked the product, it keeps firmly on the glass, adjustment in a large range, it does not hang on the pits. I advise the store.
I just got it yesterday and I love this product as in picture, it’s the fastest thing I have had. Very recommendable product
Very worthy goods. Seller recommend!!!
A wonderful gadget. The device is of high quality, durable, with good Velcro. Have already tried it in the car. The phone holds firmly (Samsung S9 +), the position does not change either on bumps or at high speed. Very satisfied, I recommend The seller is very pleasant.
Very fast delivery, reliable holder, adjustable and fixed in various planes.
It came quickly, the holder is powerful, I hope not to break down
It looks pretty neat, there are no backlashes, the phone in a hard case does not wobble in the mount, the suction cup is even, sealed with a protective film for transportation. The product is decent, I recommend it.
Good holder, holds up well. Fast delivery.
As in the photo super quality perfect for my car the phone holder fixes securely, fits and perfectly keeps my asus like any other model of laptop and is modular as desired, many possibilities of fixing I recommend
Everything is exactly as in the description, I am satisfied with the product, the quality is excellent, delivery is fast
Good phone holder I really liked
That's great! 100% recommended! Sturdy and does its function perfectly. It grabs the luxury crystal!
Everything came, the quality of the norms. The truth went the package long.
Fully corresponds to the description. The goods are satisfied. Seller recommend at 100%!