SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We use this to walk our dog every night. It’s great for avoiding dog crap left by bad owners in the park.
I bought these for my pregnant GF & I so we could take care of the baby without turning the overhead lights on, they work great! The different brightness levels are fantastic, the ability to shape the lights is easy & they hold their position well! Very fast shipping! Great seller
I should have bought one earlier. Fabulous book light that is even better to use when doing crafts. I have been using it when I crochet. Marvelous piece of equipment
Great little light that I didn’t think I needed and don’t know what I would do without!
Great book light, way better than a clip on light
These are great. Had another type that had very weak lighting. It was made so different than this one I just purchased here. Never thought I'd find a light like this. I'm happy!
This is the PERFECT lighting for when I craft! All you knitters and crocheter who use (but try to avoid) dark colored yarn... GET THIS! Best light EVER!
I originally bought this so I could read without using a lamp. The light is so handy I have used it for many things. It had 3 different light settings which offers the user 3 levels of brightness. The 2 lights are controlled separately which is very handy. The flexibility allows you to use it around your neck, hand it from your bed post our sit it on a counter.
I just love this little gadget! I crochet and do tons of crafts. I'm constantly looking for stuff throughout my house, which is a bit on the dark side. I find myself wearing this around my neck most of the day. Instead of turning lights on in each room, I just flick on this little neck lamp and, voila. No fumbling around in the dark for a light. It's perfect for my crocheting in the evening. Especially when I'm using a darker colored yarn. A million uses. It's very light and I can't even tell I'm wearing it. I love that it's rechargeable since I do use it so often. One of my best purchases ever!
These work great for when it late night and computers don’t have a light for keyboard it help you to see keyboard. You don’t have to hold or attach to computer place around neck and continue to work.
I purchased this device to be able to see what I am doing while hand piecing hexie shapes!! Works great.
Holds a charge for a long time. Great for knitting, reading in bed.
works as advertised. thanks. 3 levels of light, soft and bending, working well for over 2 months now. not a used a lot though, so yeah.
Very convenient to use. My daughter uses it on a school bus during early morning hours to, in the car, and other places when she needs light to read. It was an excellent Xmas present.
As advertised, works really well. Have used for reading and putting together large puzzles.
Bought this for my wife for knitting and she uses it also for reading magazines and books also. It's easy to adjust the angle of the light and it has multiple brightness levels.
I got this so I could read on a bus trip. It worked very well. Perfect light to use. It was bright enough even when not on full brightness
A simple solution to obtain good lighting in an economical way.
Awesome lights for dark areas or traveling in car at night.
Love to read in a dark bedroom so that I won’t disturb my wife.
Surprisingly useful! I bought it as a book light and it is one of the most powerful book lights I have seen. In the short time I have had it, I have used it for several repair jobs and let me tell you when your trying to use your hands to fix something, having a no hands neck light with exact positioning of the beam seems like a a minor miracle . Made of good quality material and well thought out. Plus when not in use you can hang it in any handy place.
I really like this flexible light . It is light weight and easy to use. It has a charger plug and charges up pretty fast , The charge last a long time. I got this for my husband, who likes the light on when on his computer and I do not like the light on, So this was a great compromise. It has different settings of brightness for the lights and you can aim them anywhere you need. Feels comfortable on your neck and it is also great for little projects , when you need some extra light. Delivery was fast and came packaged well. Great little light.
This came in handy and was very light weight when I used it while knitting. It was nice to sit comfortably on the sofa yet have plenty of light. This is compact enough to fit in my knitting bag and I like having the USB rechargeable option. The light is red when charging and it turns green when it's fully charged. I think this would also work great when I wanted to read a book or needed to do any chore that requires hands free lighting.
I've reached the magical age of reading glasses, creaking knees, random pains when getting out of bed and AARP magazine invitations, so it stands to reason I needed a light so that I can do my fine needle work, read books, and pet all my thousands of cats and scare away teens who are on my lawn. The light is efficient, stays out of the way, needs only minor adjustments when positioning and stays in that position for the duration of the activity. I crochet, thread needles of my sewing machine with ease. The device holds a charge well, even when off so that you only have to charge it after 3-4 days of continual use, longer for sporadic use. Though a charger was sent with the device, this old lady can't find it (I put it in a safe place) but it works with any standard android cell phone charger, which is incredibly convenient. I am pleased with this purchase and will recommend it to others (without vainly admitting I need it) who need additional light while keeping their hands free to do other things.
I love this light. I use it every night to read in bed. Very comfortable, bright and perfect for reading in bed!
I purchased this light for my crocheting so that I don't need the lights on while watching TV. But I use it for so much more. Even my husband has used it when working under the sink. It is light weight, you don't even notice it being there. You can shape it to direct the light anywhere. Three settings on the light so you don't have to have it as it's brightest. I used to wear a headlight (a light on a headband) but this is so much more comfortable. Definitely recommend this product.
I use this product for reading. It works better than I could have imagined
Excellent product. Perfect for reading in bed and not disturbing my wife.
I bought this product to read a book. It's like night and day. What a big difference - I can see!
love that I can see what I'm knitting, anywhere I sit.
This is such a cool reading light! I love that I don’t have to clip it to anything. Just lay it around my neck or even just curl it on my bed turned to the book. It’s so bright I usually only need to turn one on. Also it has three settings on each side. A light, medium and super bright light. I only need to use it on the lightest setting and it’s more than enough.
I purchased these for my husband so he could read in bed and not use the main light in the bedroom. I also thought he could use them when he went camping. Found out he uses them when he works with his tools to build things! As long as he is happy with them!
So nice to have this bright light for doing needlework in our motor home without all the lights on at night. It's also bright enough to use for my hand made rubber stamped cards, that often have little tiny spaces to be colored in with markers. I worked on crafts every night of our month long beach trip and never changed the battery! It is so bright, and with the adjustments, you can point it anywhere bit it doesn't light up the whole room.! Hubby loves it, as he can sleep and I can do my crafts! !
This thing is so quirky that I laugh every time I have it on. I feel like a cave explorer or something. BUT, with that said...what an awesome product! I can read in bed and clearly see everything. I usually use it on the lowest setting and it's plenty bright. Also, I like you can adjust where the light goes.
I love this thing for several reasons & would buy it again in a heartbeat! It has multiple levels of brightness. Both sides are independent so if you only need a little light briefly, just turn on 1 side. Each side has 3 levels of brightness, so technically, I guess you have 6! It's so flexible so you can bend it for any purpose you need. But the best part for me is that it is rechargeable just like an android phone. Charge it by a USB cord from wherever! No batteries to replace. They call it a Book Light but you can use it for anything, camping, working on a car, walking the dog . . .