SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product same as description, recommended. Very fast delivery, thanks
I recommend serves Dremel the Bosch and is well balanced.
Great piece. With its functionality copes. Fast Delivery. Seller recommend
Excellent store. The product is same as advertised and good quality. Recommend!
Quality is good, it came quickly
All as in the description, I recommend! Excellent store.
Suitable for dremel excellent. Product and store recommend.
The product corresponds to the description. Fits the original Dremel. Came in 15 days. Checked in action, satisfied.
product came fast. quality is good. product was undamaged. seller recommended.
Dust blowing good quality, made soundly. Fast delivery sociable seller.
Fast shipping. The product fully corresponds to the description.
The goods are delivered quickly. Everything corresponds to the description. Thank you very much to the seller.
A great product and a perfect match to the description .. Thanks very much for seller
Product complies with expectations, very satisfied. Recommend
Everything is super. On Dremel 3000 came up
The product meets my prospects, is compatible with the Dremel 4300, I also liked that it arrived before the time stipulated and in good condition.
The nozzle fits my Dremel perfectly. It doesn't give much air, its functioning is correct.
Thank you seller an excellent piece so handy for engraving am very pleased. Well packaged highly recommend
Nozzle in good quality
The goods came quickly! The quality is good, everything came up... pleased that now the key is especially necessary for tightening the cartridge, it is possible to tighten normally for the impeller by hand... plus blowing like a breeze, but completely in all the works did not have to try again! And so the thing is good, I advise the dremelists to take, it will not be superfluous!;)
Item shipped by seller the next day after order. Dresses on Dremel instead of a standard cartridge on the thread and clamps the nozzle as well as a cartridge. Of course, not an industrial hair dryer, but the hand of the air flow is felt. dresses on the thread quite tight, so it is better to pre-drip the machine oil on the thread. In general, the goods are good, made qualitatively.
The package arrived on time meets the description, very good!!!