SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's good product. Tnx
Jacket at the top, it works well.
everything ok. very fast. I recommend buying.
very good product works well
I just received the item with a very respected delivery time, it works well, it heats up well
Excellent
Delighted with the product. Surprisingly well finished. It heats up quickly. Ideal for mountain or motorcycle riding.
Everything is fine thx for the fast delivery
Received quickly and works very well, thank you
good
Arrived pretty fast, Packed well for shipping, Looks good. You can see from the photos that the vest does in fact heat up. I shot an area that does not have the heating element and an area that has the heating element.
Happy
Very warm
Fast shipping, quality, non-smelling material, heats up quickly, but don't expect the whole vest to be hot, just where the pads are. I'm 187cm and 80kg, XL is definitely a bit big, since you would want a tight fit, so the pads are always in contact with your body.
This Heated Vest is awesome! High quality of all materials and the heat works very well! As for size - I like to wear medium US size jackets (I like a snug fit) so I ordered a Large but a little too snug (I didn't think about room for shirt and undershirt) so i will order an Extra Large. Overall great product, highly recommended!!! 5 Stars *****
I'm a size L in the US, the xxl is perfect.
choose at least one size bigger than you are they are small but really warm
My son and both like the vests and recommend them. Just make sure you measure your chest for proper size. The three heat settings are very nice and plenty warm. I recommend buying a high quality power bank more than 30000mah. It took 15 days to arrive in Michigan USA.
Quality of vest is very great! Seller is reliable and ships fast! thanks
Great item and shipping was fast! thanks A+++++
satisfied
I'm a size L in the US, the xxl is perfect.
This Heated Vest is awesome! High quality of all materials and the heat works very well! As for size - I like to wear medium US size jackets (I like a snug fit) so I ordered a Large but a little too snug (I didn't think about room for shirt and undershirt) so i will order an Extra Large. Overall great product, highly recommended!!! 5 Stars *****
Fast shipping, quality, non-smelling material, heats up quickly, but don't expect the whole vest to be hot, just where the pads are. I'm 187cm and 80kg, XL is definitely a bit big, since you would want a tight fit, so the pads are always in contact with your body.
It works!!! But highest temperature level takes a while to heat up and it's not really hot! (But warm!) I use a normal powerbank to charge it. I bought a size XL which was very good because it's really tight. Im 171cm and 78kg!
not yet able to test. delivered after 17 days. nice and soft inside.
Good thing and fast delivery