SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Accurate as description. Bright enough. Easily movable to any direction.
The goods are satisfied. Thank you.
Thank you! A good lamp for a laptop. it shines bright. Just right what I wanted. Delivery fast-about 20 days. I'm happy with the purchase. Advise. I wish the seller more profit and prosperity to the store.
Delivered quickly. It shines bright enough. The cord is hard, it keeps the shape well
Very bright. There's an on/off switch. Excellent. Recommended.
Cool lamp) there is a switch, quite bright, delivery fast
This is the second order. The quality is excellent, it shines well. Recommend.
Very good item fast delivery thank you to the store
The lamp is very good, bright light, small consumption, I recommend,
Arrived in 2 weeks. Brightness is satisfied
Excellent lamp, very bright. Due to the rigidity of the tripod, connecting to the bar managed to use instead of a headlamp. The length of the tripod is 27 cm. On the reverse side there is a switch. Recommend.
The order came quickly. 12 days passed from the date of the order until receipt. Packed in bubble polyethylene. The quality is good, working. Thank you to the seller for fast delivery!
Thanks for the delivery speed and convenient, not expensive lamp. Hopefully will serve long
Great lamp! Small, compact, the magnet holds well, shines brightly.
The lamp is bright, matches the description and photo. I am satisfied with the order and recommend it to everyone
An excellent lamp, it shines brightly. I am very happy with the purchase! Thank you!!!
Packing is good, everything is intact and unharmed fully corresponds to the store's description!. The workmanship is fine, light well! do not warm! But judging by the reviews, the resistance inside the "hill", therefore, they are better changed to more powerful (well, who with a soldering iron is friends and a multimeter is available!), and so good lamps!. The seller and I recommend it to everyone! 5 ++++++
Excellent, wonderful, good light and with switch. 100% recommended!
recommend seller... good item. nice.. thanks you..
It came in two weeks by mail. Everything works. This is the second lamp, the first one works for 8 hours every day for more than a year. This one bought for another machine.