SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This item is a cool exerciser. Truly recommend it if you want to train your grip
The simulator is chic. The forearms burn and become stronger)) Everything is well worth its money
The product arrived within established Times, is of good quality and meets its goal, I recommend the store
Great simulator. Plastic handle with rubber.
Everything is good. Excellent thing can be adjusted power, i advice
Good product, came whole, works properly, I recommend
Great thing. Delivered quickly to the house. I will try for strength. I wonder how long it will last.
It adapts very well to the hand and is very comfortable. The power is easily regulated by turning the wheel from 10 to 60 kg. And he has a marker which helps in training. Happy with the purchase.
Exactly the description and, for the time being, it works properly. I recommend it
thanks very good and cheap fast shipping. Thank you for everything, good years and happy new year. i order two more
It's perfectly. Accurate description and it's great to use. I recommend.
Very nice surprise. Compliant products. There is a small mechanism to count up to 99, as well as a wheel for barrier the first force exerted.
Well, same as published It was arrive in 20 days, good seller
As in the photo. All OK. In the hand lies comfortably. What pleased me is a counter downstairs. I'm happy with the purchase. Ah yes-delivery 2 weeks or slightly more
packed nicely and item looks high quality. 5 stars to supplier :)
Product conforms to its description! Better bill than decathlon!
The order was received safely and safely. Quality is good. I really liked this expander. I recommend to purchase. And also I recommend this seller.
The quality is just top 12/10. Plastic is very high quality, a count, the power regulator is all OK. Recommend
The goods came quickly 15 days. Description exact, adjustable perfectly. In the hand is perfect, the purchase is satisfied.
Perfect. Good quality. It's like in the picture. It works properly.