SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We just got this shredding, slicing, grater and absolutely love it. The quality is superior and the color is brilliant as shown in the picture. It works so smoothly when cutting grading and shredding. It has a suction membrane that holds it's so firmly to your countertop making it stable for turning the lever!! The attachments are perfect. I am so impressed with this kitchen item and I am super happy that I decided to purchase this one. It is going to make our lives much easier in the kitchen and God knows I am all about that! The thing I love about it is I won't ever cut my fingers shredding cheese again! I am going to get rid of the handheld shredders that I have because they're so dangerous and awkward. I highly recommend purchasing this specific shredder.
LOVE this little cheese grater! I'm not much of a cook, generally but my daughter loves Mac & Cheese so I told her I'd make homemade for 14 people (her high school v-ball team). I knew I needed to use rotary cheese grater for the best taste and that I could not find it in a store near me already grated.
fastest and easiest way to shred cheese! Love it!
Does exactly as shown. Very happy.
I love this grater. It works just as well as similar, far more expensive models I've tried.
No more skinned knuckles from box graters when grating cheese. Makes shredding cheese so fast compared to a box grater. We have used it for Parmesan and cheddar cheese so far. No more buying pre shredded cheese.
Bought this for my mom and she says it works great. She uses it to finely grind walnuts for baking and she loves it
Easy to use, the storage containers pop right on and the grated food goes directly in; genius. The unit is easy to assemble, and very easy to take apart to clean. I am super glad it is made of plastic instead of metal, the light weight is easy to use. The trick for optimum grating is to apply pressure to the lever holding the food down. The handle fits on both sides for right and left handed people, which is a nice feature. the price is right, it is good quality, and easy to use. It is the best gadget I didn't know I needed! Highly recommend.
What a great grater! Molded plastic....one piece construction....excluding the handle and turn handle...extremely sturdy. Easy to clean...take apart....remove and change grater cylinders. No mess when using. Cheese does not push out of the top. Handle is very suitable for large or small hands (either right or left handed persons)! I love the white band around the grater cylinders. While it is used to attach the storage bottles, it also acts as a guide when grating cheese on a pizza or casserole. The cheese goes right to the edge of both without flying all over the counter. I am truly pleased with product. I am also pleased with the information and tips sent from Nancy. Thank you!
This product is exactly as described. I initially bought this as a gift. I amke it a habit to open packages intended for gifts to be sure they are in perfect condition. This product looked so good that I opened it and used it then ordered a second to give as the gift. It works perfectly, especially impressive is the ability to make this work for either left or right handed users. The inclusion of two shaker jars is in addition to being thoughtful a nice additional benefit. The jars fit into the grater so that whatever is being grated goes directly into the jar and there is no spillage. I would say there is none better and the price is very competitive.
I bought this product specifically for an easier way to shred cheese. This comes with multiple blades for other things, like veggies and (possibly) fruits. The price is worth it for for shredding cheese alone. This allows you to shred cheese directly into a bag or storage container with no mess other than on the blades. The plastic piece that fits into the top part lets you grate every last bit of cheese (or vegetable) and allows for little to no waste and you don't risk cutting your fingers like you do on traditional graters. This has given so much convenience.
I am not a fan of gadgets like these generally, as I find that set up and clean up can take longer than slicing or grating by hand. But I decided to give this a try as we are doing so much cooking at home with the pandemic. So glad I did. It's a really handy little item when you have to slice or grate multiple items for a meal. Saves my wrist the pain of grating on a box grater. Set up and break down are fast and suction for the base is great on my counter top. Just sliced 2 cups of celery perfectly in less than 45 seconds and half a cup of onion in 15 seconds, followed by grating a cup of cheese in 20 seconds. Clean up is easy in the top shelf of the dishwasher, but I also quickly hand wash sometimes depending on what I used it for. It does take some storage space, but I've put all the parts in a covered plastic shoe box so I can see it easily in my pantry and I'm happy to give it the space. Have only had it a few weeks and the parts are plastic, so I don't expect it to last me a lifetime. But at the price, I'll be happy to replace it with a new version if/when it fails.
I’ve been using this device for several weeks and I’m very pleased with it. The base locks very securely to your working surface,which allows you to apply considerable pressure to the handle for grating hard items like carrots or sweet potatoes. I would like a drum that allowed for thicker slicing, but it apparently is not an option. This machine is particularly handy for grating cheese and cleans up much easier than a box grater.
DO NOT HESITATE to buy this gadget -- it's WONDERFUL! I've used it to grate cheese and chocolate, and it's turned messy tedious jobs into quick tidy jobs! After each use, I've disassembled it in seconds, and put the parts directly into the dishwasher. MUCH easier to use and clean than my food processor! Don't hesitate to buy it -- you'll love it, too!
This product works great. I love using it. Its easy to clean everything can go in the dishwasher. I still live it and use it often. Was fast and easy to grate carrots for my carrot cake. I would recommend this to anyone who cooks or bakes a lot
So far so good. I will see how long it lasts. I got this model even though I don't particularly like the color, because it said it was a "second generation" design. It has one large piece in the body vs two as the other models seem to have. It may be more durable as well. It works fine with beets which are very hard so it should be easy for other things as well. When you clamp it down on the counter it really sticks, which is important for stability. Blades are sharp enough as well. Easy to assemble and disassemble for cleaning.
You can use it to grate the cheddar and nuts in a fast way ,I love cauliflowers ,It can transform into rice and to be grated for salads .But its a pain to chop or grate it into finer pieces as the crumbly cauliflower may go all over the chopping board and your hands. By using this tool ,it becomes very easy. A good deal and love it!
I recently learned that the pre-packaged shredded cheese I frequently purchase has an ingredient to keep the cheese from clumping, which also keeps it from being creamy and cheesy in prepared dishes. So I purchased this for the purpose of buying block cheese that I can shred for my recipes. It's true-- the cheese is creamier and cheesier when I shred it myself. I'm left-handed & it is even easy to operate and to clean. Actually surprised at how easy it is to use, given the low price. I found a basket for all the parts & now keep it on the kitchen counter because I use it so much.