SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came very quickly, brought home, everything works. The keyboard glows, shimmers like a New Year's Garland, a lot of different backlight modes.
The keyboard came quickly, respect the store for it. The quality of the goods was very pleasant after the membrane keyboard very different sensations. The goods are quite satisfied. I advise you, take it!
Keyboard-Super. Buttons are pressed gently, shines beautifully, many modes of illumination. Manufactured qualitatively. Definitely recommend to buy. Thank you.
The keyboard is working, many backlight modes.
Good keyboard, red candles, very nice, for this money the best on the site, I recommend, by the way, the seller is good!
Thank you, good keyboard. Quickly brought, polite logistics.
Soft, good functionality. delivery fast
Hello. Brought on the second day after ordering straight home. He liked it, he said comfortable and mood raises. All glow like a Christmas tree toy). Satisfied is the most important thing. A gift for the birthday chose. After two weeks, everything works properly. Thank you store.
Heavy such, the aluminum body pleased, the inscription "zero" was branded with a film, unglued well, in general, full aesthetics. Everything works, children are delighted. I rolled the clave in tanks in all sparkling modes, everything is fine. I recommend to buy.
The keyboard came very quickly. Thank you store. The keyboard is very cool.
Came quickly enough, the description coincided all modes worked. Excellent goods I advise everyone.
The keyboard is excellent, heavy, the keys are located on a whole metal plate. Smooth illumination (several modes). 3 levels of brightness, but, for me, it is a little missing, it could be brighter. In general, everything is fine. Delivery fast
Fully corresponds to the description. I recommend buying. Shipping fast.
As described, looking great so far. The keyboard is very interesting, everything works
great stuff ! great quality! very comfortable
Excellent keyboard on red fishes. No clicks when pressed. Excellent RGB backlight, Very convenient when servicing
The keyboard is very high quality, I recommend
I order the second keyboard. I will order more from this seller.
Everything works, the sound is excellent, the brightness is adjustable, 5 or 6 modes, very cool by the way, very satisfied :)
Pressing the keys is very pleasant and a large number of keyboard settings that allow you to customize it as much as possible.