SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is reliable! Shipping fast, tracking all the way, packing in package. Lamps in working condition, bright shine, neatly executed, fully corresponds to the description. The color came the one that ordered. Definitely recommend to buy and shop to cooperate!
Received the goods liked, corresponds to the description and photos of the store. The seller sent the goods quickly. I ordered 2 products from this seller, came in one package with additional protection, they did not damage during transportation. The bulb was additionally packed in a cardboard box, a portable led USB lamp-in an individual bag. Working lamp. I recommend the product. Thank you seller.
The lamps are very bright, given their size. Collected at first glance qualitatively. Delivery about 2 weeks. Thank the store for the opportunity to buy useful things at such a low price!
Fast delivery. Working properly.
I'm happy with the purchase.
This is the second time I buy and the result is magnificent, good value for money. We use them as reading light for the night and light is perfect for its end.
Excellent lamp, it shines well, very pleasant to the touch
Quality is excellent. fast delivery
Small, but bright enough
Super, honest store. Great lights. At a very good price. They shine bright.
Great lamp! Manufactured qualitatively. works fine. came without damage. fast shipping. The store is honest and responsible. Thank you to the seller for his work and patience!
Very well shines, the goods were tracked, and quickly came.
Very good thing, recommend
Good Goods, fast delivery, shines brightly
They light quite well and powerful, compliant and recommended
Good small lamp. Can be used as a night lamp or for backlit keyboard. The store is excellent, thank you!
Everything is working perfectly, bright. quickly arrived. Recommend.
Thank you very much, the item i expected came, it's beautiful, it was delivered in no time
Everything went well, everything works. .. Recommend
Sent without problems. The lamp is packed in a beautiful bag, it works. Recommend.
All as the picture. Very much. Thank you very much. Recommend
Nice usb light, for the price, is perfect. It's also surprisingly bright! Works well with my power bank as an emergency light.
Beautiful and useful. Serious store. Recommended.
Bendable as described, provides a bright sufficient Light, and the Offer price was super.