SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great earphone! For such money just a gift! Pairing passed automatically and without problems. The earphone works, and as a microphone. Catches 10 meters for sure, I did not check anymore.
Thanks to the seller, very good product
Sounds great I was surprised fast shipping recommended store
The sound quality is suitable for audio books. Charge holds 1,5 - 2 hours at 80-90% volume
Arrived fast! all right! good quality product!
Identical to photo, comfortable, simple, good volume. Perfect
Excellent product. It came in good time, well packed. A product to recommend and a seller to recommend as well.
The goods came quite quickly. The earphone is working, the cable for recharging is included. In the ears it keeps good. Sound quality is acceptable.
Hi there! I got the order! Satisfied with the goods!
Fast arrival. Excellent sound quality and workmanship
Excellent earphone for its price, the track is iridescent, the volume is enough, books to listen more and do not need, delivery on time
Sound good. The connection is quick. o went to five meters. All heard
Cool ear, the sound is excellent, the microphone works well
Sound quality is average. The charge lasts an hour for 2-2,5 in the ear keeps well. I will order more
Works fine. Thank you. It's good to hear. Audio also records perfectly
I already wrote about these headphones. everything is super, and sound, and charging, and keeps in the ear well.
Compact and not expensive headset. Its money is definitely worth it. Charging is quite enough for a day with intensive operation.
Honest and responsible seller, I highly recommend!!
Good Goods. Sound is, charging charges. Thank you
Specially wanted only one earphone. I'm taking the second one. Quality is good. I'm happy with the purchase. Recommend
product came quickly thank you nice i like it i recommend it.
Reliable description, the goods were delivered within the specified time.
Recommendable. Product arrived very quickly grateful to the seller.
they work well with calls and music delivered on time, it's good for the price