SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This handy little tool does everything in a compact design and cute little case. No need for a large tool box. All-in-one helps me save space. Seller 100% recommended
It is always good to have a multitool on hand especially when i am camping. The multitool is durable and stable. Has just about every tool needed for camping.
This is an awesome buy!
Like the functions. Gave as a gift.
Bought the as a Christmas gift, but I opened it to viee it first to make sure it was good. Seems like a pretty nifty gadget to have handy and with all of its uses, its the perfect gift. Recommended.
Gave to the daughters boyfriend At Christmas And he loved it!
It's a great gift for men!
Love the fact that everything fits inside.
This product was purchased twice. I bought one for myself and one as a gift for a family member after I saw mine. Loved it. Very useful tool to keep with me.
I never know when i might need a tool. Having a multitool around can be helpful. Multitool is a sturdy, stable and durable tool. The sheath for the tool made of durable polyester. The locking mechanism for the blades is stzble and sturdy. The screw driver bits fit magnetically into thred top of the tool.
I bought this it Multi-Tool for my brother as a gift which I thought would be perfect for camping. What a great heavy duty well made tool. My brother was very pleased with the item and believed it would really come in handy during his outdoor ventures. It's not large but feels sturdy and has enough gadgets in/on it to be useful. I highly recommend this. In fact, I will probably buy a couple of more as gifts! :)
I actually bought it to give away and then realized this had a feature I was looking for. Living in SoFlo and driving in close proximity to canals, lakes and other bodies of water, I wanted to have something to break the window in case of accident or emergency, this tool is the perfect “multitool” to fit the bill. I’m keeping it in my drivers side door pocket.
This is the best multi tool I have ever seen and owned. My kids now want one. I would but this again that is for sure.
This multi-tool is definitely one of the more useful camping instruments that I own. It's not super heavy duty to keep it light and easy to carry but it definitely does work well. For your average application this thing works great. Definitely a great addition too my bug out bag.
Great item to have! I love it so much. It's small, easy to take anywhere, fits anywhere. It has all the tools you need for simple task that requires a tool or would become easier with a tool. It's a great product. I love it!
Great Tool!!! With two hurricanes out in the Gulf of Mexico, both potentially headed my direction, this multi-tool was waiting for me when I got home from work - just in time to help with cleaning up the patio.
Made of stainless steel, easy to use and comfortable to hold. Light and convenient for camping equipment or just at home. Thank you for your recommendation and logistics!
The multitool purchased by my husband will be a great gift for those who want to camp. Perfect size, light weight, so strong, which is important when using sharp tools. The most intelligent and compact life-saving tool.
My son insisted we get this for my husband for father's day and I'm so glad we did. He loved it and had used it in camping trips, geo-caching, and when playing in the woods. Such a great idea.