SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All in all it's a great backpacking shovel and my son has used it in all its modes with great success. We're going on our first big camping trip soon so I might have more to report later.
Just got it in the mail. Looks pretty sturdy for its size & intended purposes. Makes me wanna go out and dig in the dirt already, even though I don’t have to yet!
I bought this for my grandson, who enjoys the outdoors, especially activities in the woods... camping, survival activities, building shelters, that sort of thing. This item is small enough to put in his backpack, and lightweight enough to carry anywhere. With this shovel, he can dig a pit for fire using the shovel side, chip away rocks and hard dirt with the "pick" implement and cut small limbs with the cutting edge of the shovel. He is extremely happy with this item. I highly recommend it.
this shovel will be stored in my van and used on camping trips and since I don't do rough camping anymore, this small shovel should serve the family just and it's small enough for the entire family to use. The serrated edge looks too blunt to be of much use so I'll sharpen it up. But for the money, this makes a great addition to the arsenal. Highly recommended.
Worked great on our week long survival/camping trip! Would buy again! My son bought this as one of his pack items for our week long survival/camping trip. Hatchet and sheath both seem well made and held up great. Would definitely recommmend depending on application and use. Def compact and light for survival use. week long survival/camping trip. The shovel and it sheath both seem well made and held up great. Would definitely recommmend depending on application and use. Def compact and light for survival use.
nice shovel for small jobs,perfect for camping,fits right into a back pack.
Great privy tool for the back country and much more.
It is heavy but good at the same time because its weight helps a greater impact, the shovel in barbecue mode hits about 3 cm of earth cutting everything. It seems to me a very solid and utilitarian equipment to go camping or home gardening, it comes with a strap case and I am very satisfied with this shovel, ideal for accommodating coal fathoms and burying sticks, also for depositions
I liked how small it is for use when backpacking and still versatile.
This inexpensive product may not be the best of the best (but it might be!) however it sure seems adequate enough especially for the price. Also, it packs so compactly! I recommend this for any outdoor enthusiasts.
Very solid tool with a brilliantly simple design. No, I cant bend the blade with my hands and no, its not flimsy AT ALL. It tightens up beautifully; if you have tightened it and its jiggles a little bit, tighten it one more time. I'll admit I haven't used it yet, but from everything I have seen, this is a great tool for my needs.
Has held up nicely over the last year or so I've had this. It is showing some rust/ wear+tear near the shovel attachment point to the handle and on the blade itself but I have been using it to dig so that's expected at some point. Great for backpacking/ camping. Using to dig small latrine holes, dig out fire pits. I also use this around the house for yard work/gardening. I really like to functionality of it to turn it into a pick. I would recommend for the price/ purposes I listed.
Got this for my fiancé and he loves it. Will be using it for hunting trips!
I like how small it folds up, was surprised with the bag/case it cam with. Very nice! :) easy to fold up and store in the outdoor tote and leave in the trunk.
Very easy to fold and store and very easy to unfold and it stays sturdy to get you out of trouble.
Digs holes and hasn’t broken so it’s good for my recovery gear kit for off tossing.
Very nice piece of hardware. It will come in handy for many uses
Lost my husbands shovel that was big but got this so he could keep in his jeep. He loves it and keeps in the car all the time. Perfect gift
if you don't have this in your truck or SUV you're as wrong as a football bat.
This entrenching tool is solid and perfect size to keep in car for emergency. Not some cheap knockoff like some others I’ve seen. SOG has always done me right. I have several of their knives as well.
Although I haven't used it yet, I could tell immediately this was a well built and well engineered shovel. When folded up, it's extremely compact. The entire shovel is constructed with carbon steel - extremely sturdy. Shovel, saw, and pick axe all rolled into one!
Absolutely love this product! I bought 2, one to keep with my survival pack in my subi, and one for my husbands camping gear. Its small easy to carry, very strong nice and compact.
Got this for the kids to help me dig. They love the different modes and it is tougher than they are. Highly recommend. Also good and light weight for a bug out bag
Performing well through two seasons. I use it to chop, pick, slash, dig, scoop. I use a file to sharpen it.
Bought it for my 6 year old to go I to his hiking backpack. Have my E-Tool from the army. He always loves using it so why not buy him his own. Great choice he loves it also he carries it in his osprey daypack along with his other gear. Very light weight. Life time garuntee, yes that's right life time garuntee, son did you hear that ya that's right go to town with it.
Small, but sturdy tool. Would not want to dig a fighting position with it, but is great in the garden
Sections of my backyard are hard-packed and sun baked. I needed a tool to break things up in order to plant some new cacti. This folding multi-tool has been a real help; the pick broke up the surface, the spade removed the soil and the saw-edge dispatched the small roots I encountered. I did not experience the metal weakness some users have reported. I am happy with my new super-trowel.
excellent, to use in the bad weather that is approaching. Thank you
My husband and I went quartz mining in Arkansas and this shovel was perfect! It fits in a back pack and yet strong enough to get through the tough terrain. I will be getting more for the rest of my family.