SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I chopped an onion to perfection in no time. This will be one of the best helpers in my kitchen. Love it
I brought one a long time ago and used it until it cracked. It was a different brand but same design. I recommend everyone have one in their kitchen. Not fond of the electric choppers.
Purchased it for camping. Did not want to take a large food processor, this works great as no power needed.
I brought this product for my mom because she likes to hand chop her vegetables, herbs, fruits and things. But she has arthritis and chopping her food took a long time and often left her in a lot of pain. She doesn’t like using her Cuisinart because it’s big, heavy and cumbersome so I thought this would be a great alternative. Boy was I right! She absolutely loves it. It’s fast, simple, effortless and the cleanup is quick and easy. The blades are razor sharp and the bowl size is more than adequate. This is a good buy!
This great I can make all sorts of salsas and sauces, keep fingers away from blades at all times, they are sharp.
Perfect. Saves me a lot of time and no more tears when cutting onions...love it!
Perfect. I'm happy! It was something I've wanted for a long time, thank you
Best salad chopper ever! If you enjoy chopped salad this is a must. In a couple of easy turns, the salad is perfectly chopped. Easy clean too.
Works just the way I expected, highly recommend it
Very happy with my purchase. Great quality chopper, and it do an excellent job
The food processor is made of durable food grade safety materials. It is easy to use. I recommend to use the knife to chop the food from big piece to small piece first before you ready to use the processor. And then hold the side handle and turn hand crank. That will help to protect the blade. In my experience, don't put too much food one time, fill it half way will be better, otherwise it will stuck. Very good product. Save a lot of time. Easy to clean as well.
I don't buy a lot of fresh vegetables because it's usually just me and they would go bad, but I do buy a lot of already chopped frozen vegetables. I'm sure you're probably wondering why I even wanted one of these. Well, they are great when you use the chopping and whipping attachment to add all your ingredients to make the egg bites that go into the pressure cooker. I add eggs, some frozen chopped onions, chopped peppers, and chopped spinach-all come in bags, cream cheese, shredded cheese, and cottage cheese, and some spices and start spinning. I dice up the cream cheese before putting it in, but use the chopping attachment first for a minute or so just to chop it up some more and separate all the frozen veggies. Then I attach the whipper and whip them up pretty good for a few minutes. If your spinach gets stuck to the attachment, just wiggle it back and forth in the mixture break it loose. Then pour the mixture into the silicone egg bites mold. I always oil my molds using a silicone brush with melted refined coconut oil for easy release. You then cook them as you usually would. This little whipper/chopper just makes it so fast and easy. Clean up is pretty fast and easy, too. You only have this and its attachments and the utensils you used to add your cheeses and brush your mold. It is so much easier on me than dragging out my big blender and cleaning it up afterward. Plus, I really like my egg bites a bit chunky. I love this little gadget! I may never use it for anything aside from making egg bites, but it's worth it just to make those in a snap. If you've ever made them, you know how much work it is. Using this and frozen veggies, they are a breeze!! I'm very satisfied
Handheld food processors are never an ideal solution but this works as a backup, if you're on a tight budget, if you're camping, or if you need extra useful hands in the kitchen for a party but you don't want to buy a second electric food processor. This one has a decently large bowl, sharp blades, and is pretty sturdy. Soft things are a bit hard to cut because you have to spin it fast enough otherwise rather than cutting, it just moves it around in a circle. Spin too fast and if the blade isn't sharp enough you end up with mush. The picture is of soft tomatoes, which in my opinion are the hardest thing for a food processor to deal with. A bad food processor just turns it into mush. This one is good enough to get chunks out of soft tomatoes which beats my expectations.