SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good product works well i like it
It works very well. It has a sensor that lights up when you get close or when you turn off the light of the bath. It has several colors to choose from. Fits all widths as the hook is adaptable.
Very fast delivery, good quality and works very well
The quality is very good. Very fast delivery 13 days.
Cool and funny gadget. For lights need 3 AAA batteries. Sure i will order one more for gift! Delivery very fast-about two weeks. Recommend salesman.
My kids loved and Mommy and Daddy also! Never will wake up in the night and sit in dinnerware KKKKK… Very top and fun!!!
Very fast shipment, 2.5 weeks to Holland. Very well packed. Detects movement and only lights up when it's dark. Possible to set your favorite color or let all colors rotate. So far so good!
Sooo beautiful.. Same like a pictures, more colors.. High quality sensor... Recommended
Good thing I liked, it's very exciting to work, mega delivery
Excellent
Nice light
Thank you, order the second time
The sensor sensitivity is very good, I am very pleased with the purchase
The item works as described by the store.. I'm sure I am going to buy more
Despite the state of post alert, it has taken little time to arrive. Good product at first sight. We have to try. I recommend the store.
Very beautiful Nice light really highly recommended. Toilet looks cozy off. Easy to attach as a toilet block
My order arrived yesterday. Was packed very well and came whole. You need 3 little finger batteries to work. Shines bright, works great. If the toilet is not large, then it works great as a night light and you can save on electricity. I liked it and I advised my friends, they already want to order these cool things. I recommend the seller!
It looks great! Waiting to see how long the battery lasts is great;)
The order was received quickly. Everything is as in the store description. You need 3 thin batteries, like in the air conditioner. The device has a light control button. You can make a smooth switch from one color to another, you can make a quick / long press on the button. I tried to leave one color, it does not work. The device has a motion sensor. When you go to the toilet, the light turns on. Like horror movies, ha ha. I recommend the lamp. Thanks to the seller.
I am very satisfied it is a good quality it is a very nice product