SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good sound!!
They are pretty good!
Looks good. Very fast shipment.
LOVE THEM, little mic problems but I think it’s the mask’s fault! Pairs easy (just read the steps because they’re not the same as the real thing when it comes to pairing). Received them fast!
Really fast shipping. Good product, easy to install and good song.
Fast shipped in Netherlands, goood quality earbuds.
Just received. Looks good. Need to charge it before I can try it.
Amazing quality! Feels heavy like the authentic. Connects and sounds amazing. Will buy again if needed. Seller was in constant communication. Answers all my questions.
Very good quality. All functions available. No difference. I can only recommend. The store responds very quickly and gives quick all infor tmat ion continue to buyer
I love these and the sound is great just got them today and my husband already trying to take them from me. But they are really nice thank you.
Fast delivery! The package was well packaged and the product looks very good quality (tried once because Received Today). The sound is really good. Level value for money I highly recommend.
These earbuds work GREAT!!they look super good too!
Very happy with item. Works perfectly (obv like not too quality Apple products definition) but I would rather pay for these a hundred times over than spend almost £200 on original ear pods. Extremely fast shipping. Thank you store!
Fast shipping touch works perfectly. Sounds is pretty good.
Fast, cheap and very good quality! Identical to the air pod!
It’s working perfectly, quality is good and just took 12 days to be arriving since I ordered.
Thank you for providing such a product, the bass is great, thank you the store,
The headset is super good, and there is no complaint when working. Figure out that there is no problem with the connection. The store is responsive, thank you!
Ok works very well as real sound do not ask too much but for 10 balls super nice