SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came in two weeks, workers, the sound is good. Corresponds to the description. Thanks.
Delivered quickly, the quality is good, durable, the color will match,, Pink will not become dirty, the sound is good, bass normal
The store is excellent, the store sent the headphones the next day after payment. Got to me in 17 days, would have come faster, but got into consolidation. And now the headphones: It's just awesome!!! Learned about them on 4pda and did not regret, play clearly, no wheezes T noise, bass (!) there is in moderation, in the ears sit perfectly, almost do not feel and do not fall out. I took them for packing to the coupon, but now I'll take myself a couple more pieces at least. Only if you buy, take with the remote (button and microphone), on 4pda write that the version without it is worse. And so I recommend both headphones and the seller)
Headphones are beautiful, sound bomb! Very loud, you can put on the maximum volume and keep them half a meter from the ears, everything will be perfectly heard! Recommend!
Looks nice. It looks exactly as in the pictures. Absolutely satisfied
Corresponds to the description, excellent quality! Everything is super!
The product is very satisfied, the sound is loud and clean. I advise the seller and will still make orders. thank you
They look more expensive than they cost, they sound loud and clean. I'll try and order more
The product is very high quality, packed well, the sound is clean with an amazing sound quality, I recommend!!!
Headphones very powerful sound, did not even expect. Good value for money. Stored in a special case, attached are additional ear pads, clothespin-holder, instruction. In the ears keep tight enough. The parcel was tracked and walked for a short time. Hope to serve long time. In general, the order is satisfied. Thank you so much!
Thank you to the store for the fast delivery. Headphones are cool.
Came quickly, visually everything is OK, did not try to connect. The plug is standard 3,5. There is a microphone and a switch, silicone inserts are comfortable. I order such already 3, I take different colors of wires, for covers)
Very good I like the quality and workmanship great
Delivery fast, seller good. Headphones are cool. I recommend it to everyone. I will order more...
I am satisfied with the purchase! I recommend the store and the seller!
Very good ear phones I'm satisfied, it came quickly
I liked the headphones, the sound is excellent. It became more pleasant to listen to music. Thank you!
Headphones are excellent, I order the second time. Recommend
I ordered many times. Loud, the microphone is sensitive, enough for a long time if you use it neatly. Came quickly. Thank you.
Comfortable cover, the sound quality is fine. All as in the description, was more than satisfied.
Very good headphones, they work, they are loud, the sound is good. Took for Xiaomi redmi note 7
Good Headphones. Also sit the Headphones very well in the Ears and don't fall out. The Microphone quality is also good, the function key on the Headset works great.
Nice quality headphone, work well. I buy two of this headphones. My wife test them and say that work good, sound and quality.
Wonderful headphones. I think it is quite a decent headset with a volume control. They sound awesome, they checked on their Xiaomi Redmi 4X. Seller and recommend!
Corresponds to the description. The sound is awesome.
The phone has a sound quite clean and nice, very good record. Product quality is show ball, I quite liked the product, so I recommend the seller. Was sent very fast and arrived in my home in time.
In appearance of excellent quality, the wire is rigid, the sound quality is good. Fast shipping. Let's see at the time of working condition of the headphones themselves... ordered two parcels