SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Better than another one I got from Walmart. I can't tell what's better, but it is.
Awesome product easy to use and good quality
This was the best glue gun that I’ve ever purchased! It was a little hot but well worth the pain.
Glue gun worked perfectly. Easy to use. Would recommend for anyone looking for a small, inexpensive glue gun. I recommend the store.
I use this glue gun for knitting projects and I'm very happy with it.
This is the BEST for its price!! It heated up quickly, oozed out with no pressure, and cooled immediately. I love it!!
Great for those small crafts and projects
I've used glue guns for years and have owned many different types. This one is completely different. It is super light weight, fits perfectly in your hand, has an on/off switch and heats up super fast. I would highly recommend this to anyone who is serious about a glue gun for their craft.
So far it is great. The size is small but what I wanted. Fits great in my hand.
I’m a crafter and I use my glue gun for practically everything. I bought this one specifically for small spaces and writing. This little glue gun does not disappoint . I’m especially impressed with how fast it heats up. I noticed that I use less glue with the pen, than I do with my smaller ones. I recommend Mr Pen for anyone looking to do detailed work. It’s a great addition to my crafting tools
Perfect. Great product and plenty of glue sticks provided!
Great product, good service!!!
Delivered next day neatly packaged. Great value for the price. Light weight, and easy to use,
I use this glue gun quite often. Being a woodworker I need to temporarily be able to glue something then take it apart to finish it. This gun works very well
I have never used a glue gun before, so this experience was great. It was so easy and so affordable. Perfect for what I needed.
Easy to use, doesn’t over heat! Good quality glue seal, recommended
Worked very well with the crafts I needed it for. Just got it, but works just fine.
Love the glue gun it comes out with a thin line you can do small projects on it would buy it again
Does the job! I like how the glue sticks don’t fall out and it has an on and off switch plus a little stand. Great price!
Easy to use... love it. Great value for money. Everyone is happy
Worked perfectly for repairing sisal rope on cat tower. Easy to use, light weight, and small for easy storage. Highly recommend for such a great price.
This product works great. Gets hot quick and stays hot. I'm not the best designer building things but overall in happy with this purchase. And my hamster loves his camper.
This hot glue gun heats up quickly . It rests standing up, and it doesn’t drip glue while on and resting. The enclosed glue sticks melt evenly, cool quickly, and effectively adhere to things. It was just as described, and is very handy to have for projects!
Only used a few times but so far it’s great. Quick to heat and works well.
I love this glue gun. Just wanted I needed to make my Christmas flowers arrangements. It takes a few minutes to warm up but it gets very hot so be careful not to burn yourself