SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery! Packed very securely! Works as it should! With one hand, without being distracted from the road, you can take out the phone and put it on. Thank you so much to the seller!
The product is good. Thank you.
This is not the first time I order. Quality is super
I bought it for a gift because I already had one and it works great for me
The product corresponds to the declared in the description! Seller recommend!
The product has arrived very fast, just two weeks and also very well wrapped.
OK, it came fast enough. The phone sits well, does not hang out.
As described, good hold
He fits the phone, holds it well. Recommend
Just what I was looking for. The only one I can use for my car grid. A little plastic trinket but suitable quality-price.
It is t which the perfect photo fast shipping and hitch very well takes off and puts mobile with ease and it looks perfect. I love it. Seller recommended
All perfect this is the second time I've ordered them and I'm very happy with the product, shipping fast, I recommend.
Everything is fine, the quality is good
It's very good and adapts to the mobile, I hope it lasts a long time
Just like in the picture, it fits any mobile well. She arrived a week late but very happy with the product
It was necessary to order 2 at once. Great Holder
The product fully corresponds to the description! Fast delivery-17 days! I put it in the car right away. Seller recommend!
Everything is in its best possible form.
Good product which is perfect for holding the phone in the car. Just a bit difficult to unlock the phone with the thumb for whose are using ID Touch cause it’s thick. Good color too. Received within 2 weeks
I ordered a second time, and everything is OK, excellent packaging
product arrived well packaged and everything is working properly.
Useful for leaving the phone and also the folded cloth mask.
Great quality, will order again
Products conforming to the description super practical and all basic top
very quick and good quality!
hello I thank the seller for this shipping excellent product thank you very much
Good seller, very fast delivery. Recommend!!!
Good quality article and fast shipping, I recommend it, a warm greeting from Spain.
Good price with decent quality, Valued store.
The support is perfect. It holds very well in my car and the phone is also very well maintained! I recommend
Was sent with a nice plastic packaging around it so it was not damaged. Accurate with the pictures, very happy about it!
great, thanks. works Perfectly and is adjustable