SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Although this is not as sturdy or well made as I would like it does a good job for what I need and at this price, well I can always buy more.
Got this as a gift for a friend. She always uses her phone for directions. This helps to keep her driving safer by using both hands instead of using one while holding the phone with the other to look at directions.
Works great for when I’m sitting in my car bored at work. Exactly the right height for viewing from the driver’s seat.
Works very well for the Waze app & hands free calling. I mount it on the side of the steering wheel so it doesn't block the instrument cluster.
It snapped with me stretching it on my steering wheel the first day I received it but I found a alternate way and glued it
I needed one for my other car, and one for a friend!
Awesome to use on my golf Cart
great, especially if you don't have the best of eye sight as it sits a little nearer to your eyes when driving, just don't like the fact I cant see my speedo when driving as the phone is in the way but would much rather have this than see the speedo as I'm not a speeder I don't have to worry about my speed any there are always apps that check your speed...also depending on how you hold the steering wheel, it may get in your way a little if your going round lots of tight bends but this little device best suits motorway driving.
Perfect tool for casual driver, rented cars etc. Small, simple and inexpensive. Have been in two long journeys with this and very happy so far. Mounted it on the side not to obstruct the dashboard and worked well.
I love this simple little phone holder. I use it for GPS trips and don’t really look at it often, but it is easier to glance quickly at this than a satnav placed elsewhere.
Really useful and sturdy bit of kit, i've tried so many phone holders etc but this one actually is superb and does the job properly. I recommend it.
Very easy to use- fitted by Audi steering wheel and iPhone 6 well! Wish they did other colours.
This is by far the best way to watch telly in the car. Nice and easy to put on / take off, holds my phone well and was cheap.
Best for fixed handlebars that won't roll Turning the wheel on short streets rotates the image, and you end up dizzy. On a straight road it is perfect. I have put it for Bici and it is perfect. Hard and has a strong grip.
Bought for watching tv on break at work, good tight fit, works well.
Perfect. Works great. My boyfriend uses it everyday to drive with.
Cheap and practical alternative to other phone holders
It's great and it comes in handy, it's precisely what I needed since I work in the car and while I'm standing I didn't know where to put the phone to watch a series or read something. Recommended 100%
Very easy to place, it fits the phone very well even with the case and is very comfortable when using the phone.
An ingenious product that turns out to be very convenient as a support for any smartphone. Even the only worry, that it might hinder the steering wheel grip in some way, passed to me as soon as I tried. Definitely to buy, much better than many other supports.
Practical, and quality price is good. I use it on IPhone 6 Plus with a rear silicone case and it holds it perfectly
Thanks for the fast delivery, great service & practical part. However, I didn't attach it to the steering wheel, but to the center console. gladly again - I can recommend it! 5 stars and thumbs up!
this is such a simple little gadget that is so practical, I use it for both on and off road vehicles!
Excellent product. Very productive and simple. Fast delivery. Thanks