SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Easy to use, great picture quality and affordable!!!
I recently had a swimmers ear, went to doctor, took antibiotics, drops for 10 days but my ear is still clogged and have ringing. Purchased this to see what is inside my ear, it works so easy and easily connects to my iphone 12. Clearly can see all around the inside of my ear. I did see what I thought might be wax but was hesistant to start trying to remove it. I sent the photos i took to an ear doctor online, he told me i have pus and debris on my eardrum leftover from my ear infection, he told me DO NOT try to remove that with the tool it may cause the infection to come back. Of course if you have simple wax this easily removes it, but I would be hesistant and careful probing this deep in your ear or removing what I have,.. You can also use this to see in your nose, throat, teeth, so comes in handy, great tool
This was useful to check my ears. I get swimmers ear frequently and sometimes it progresses to an infection. This helped a lot to actually see what was going on.
Multi tool for Dr. mom or dad. Basically I bought it because I saw a girl with tonsil stones on tic tok and wanted to see if I had any, not realizing it’s for the ears. Then I remembered I was the one who found my husbands nasal polyp years ago, and our pcp confirmed my diagnosis. Well after cleaning this tool with a cotton ball and peroxide, I used it to see if I could get a better view of my husbands nasal polyp. Turns out he had more than one with huge blockages. I 10/10 recommended this product just be careful not to go too deep in any cavity of the body (ears, nose or throat), I recommended leaving that to the specialists but going in on a surface level it’s easy to see any abnormalities and you can even show the doctor pictures of what you found and your concerns. Maybe the primary doctor says it’s just allergies, but you have pictures of polyps. And instead of an antihistamine that doesn’t help you get a referral to an ENT and talk to them about your options. Again 10/10! The pictures are of each of my husbands nostrils! It’s no wonder he can never breathe and snores!
This is a fantastic tool. At first I was afraid of going in too deep. That is possible so caution should be used. It gets quite hot but not enough to burn, just a little uncomfortable. I discovered closing my eyes aided in judging depth then I pinched the tool handle to prevent going deeper. I could see the eardrum. It has a very clear picture. You could also remove the scoop on the end to just see what you need to do before going to work.
Well, how many people have looked inside their ears? Interesting little tool, downloading the app was simple and user friendly, the camera displays quality pic, I choose not to go too deep as I don't know what I was doing and a little afraid. I was able to clean some wax out but if the wax is old it is secured pretty well into the canal, I would be careful. So overall I thought it was a pretty cool device, if you are a person who collects wax often its worth the time to use instead of Qtips.
I bought this for my husband who had 8 months of build up and it was taken care of in 30 mins. He claims he can now hear in stereo. Definitely helps to have someone you trust help you. Makes it easier. Also, make sure you use the ear wax drops before hand and let it simmer in your ear for 20 min, let it drain then get to work. It really helps to soften it up and easier to scoop out! What an amazing little technological gadget! Genius! Another 5 stars for the amazing price! Thank you!
Easy to connect, app is easy, and the tip of this thing gets pleasantly warm. Warm enough to melt the wax and help scrape it out, but not so warm it turns the wax into a liquid. I can hear like I’m 16 again and it took ten minutes. Relief I didn’t know I needed. Already recommended this to ten people and I’ve had it less than twelve hours. I can hear my gf on the phone outside the house from our second floor. I’ve played drums for 25 years and had accepted that my hearing was shot. Just a bunch of oooold wax buildup. Best $26 I ever spent. Everyone is getting this as an Xmas gift from me this year. Make sure to charge fully before using, the heat, light and (excellent quality) camera together will drain the battery in about 20-30 mins, but it only takes about that long to fully charge.
This is one of the best purchases I have ever made.
Excellent and high-quality otoscope. The camera has a backlight, good resolution and fps. Thanks to a universal adapter, you can connect to a PC or smartphone tablet if they support OTG function.
It's good, I recommend
Great item! I am very happy about this one. It looks very professional, it works perfectly, the quality is remarkable, the precision of the video is amazing, the camera is just perfect and the lights are gorgeous. The manual is also in English and it is extremely easy to use. This is really worthy.
Excellent product, like the description, I was surprised with the precision of the mini camera, as it all looks, inside the ear. I am very satisfied with the product, 100% recommended.
I got this to check my ear infection that I got and it really helped to see what was going on. Basic instructions to follow so you don't damage your ear. Also you can use it to check your tonsils which is great too.
Excellent product exceeded my expectations. Already tested in patients.
Camera quality is great, video was supe satisfying to watch, and super easy to set up with my phone.
Wow. Highly recommended seller.
It's amazing! You can see everything inside your ears in a very accurate way. I bought it for my ears but now I also use the tiny camera as a microscope for when I work with electronic components.
You get HD quality in macro images. Really great.
Very good quality. The image is clear if you can find the proper focus distance. Very satisfied with the order. The parcel was intact and delivered very quickly.
Looks great, happy with the purchase, fast shipping
It works so well. I’m very satisfied. It’s working perfect. Thanks to the seller. The product came without damaging.
I am really very happy, I was able to be the ENT doctor's place to finally see detail in the ear! It's nice to discover, even for teeth, nose, navel ... wow I recommend +++ zoom with and or without light, there is type-C, Android and PC support it's great it works very well with mobile phone!
Very good image quality more than I expected