SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Grape leave stuffing, it's a great tool to get the job done.
Such a good piece. Easy to use, very useful. Love this
Stuffing and making food that require handy rolling. I recommend
Works well with making cabbage rolls. I love it.
No problems. Excellent.
I bought it for my mom and she loves it.
Took a few attempts to figure it out, but after I cut down the filling, worked quickly and uniformly. A little difficult to clean(soaked in water/soap). Will see how it holds up.
Great easy to use
good work thank you
Item arrived quickly and is as advertised. It takes a little practice to use.
I was skeptical at first but works really well. Will buy more.
Good stuff and worth it
Looks pretty good.
took a few times to get it right. It make great grape leaf appetizers.
It's fun for the kids to use.
Perfect. First time in my life to do stuffed grape leave. Easy to use
This is supper great. No more trouble to tray rolling food. I love it
If you can't get this to work for you, you are not using it correctly. My husband loves stuffed grape leaves and I can knock out 100 in an hour. Could never do that many that quickly by hand. I could see where maybe you don't like the size ( it does produce a fairly uniform size) if you're used to rolling them longer, etc. But to say it doesn't work? Works like a charm. I've used it several times now and my grape leaves are perfect. I plan to purchase another one.
I bought this when it came packaged with a jar of grape leaves. I was highly skeptical. Finally uses it and was very impressed. I have no idea what people are complaing about.
You simply put the grape leaf over the device as pictures, I push it down a bit into the hole, put the filling in being careful not to overfill, then fold the ends up , the sides in, and push. Out pops a nicely rolled grape leaf at the other end!. Couldn't be easier. Saves the fingers - someone with arthritis would find this a God send.
It really works. Am very satisfied. Seller recommend. Thank You
Item works great. Would buy again. I recommend
Well we bought one and tried it. Then order two more. Works great and save so much time.
Amazing product so easy to use with perfect results thank you
Excellent. Just as expected, Cool product.
I was skeptical at first but works really well. Will buy more.
Grape leave stuffing, it's a great tool to get the job done.
Grape leave stuffing, it's a great tool to get the job done.
A very useful gadget. I just love it!!!
Excellent!!! Good and useful thing, does its job well, fast delivery