SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very recommended store and fast delivery.
Great mouse. Delivery fast. Convenient. The blue backlight looks beautiful. Long did not leave feedback, to the store Thank you very much for the quality goods. I use the mouse to work in CAD. In games is also convenient.
Comfortable, pleasant to the touch, quick connection.
It's very very comfortable to use. I think it's a great vertical mouse.
The parcel came very quickly! The salesman quickly answers. The mouse itself and the children are used quickly. I recommend the seller to all 100%!
The product corresponds to the description. Seller recommend. Not at first. Then when used, you begin to get used to it quickly. There is more illumination.
The mouse came in 20 days. Quite ergonomic, good coating, pleasant illumination, which can be turned off on the sole of the mouse. Of course, you need to get used to management)
Cool, pleasant to the touch. I will get used to it)) I like it. Is working
Very fast shipping. The mouse is very comfortable, I recommend it.
The mouse arrived in 2 weeks, packed well, everything is whole. I got used to it for 3 days, at first it's unusual to manage it, but then everything is ok. The hand rests well on it, there is less tension in comparison with a regular mouse. All buttons are easy to press. The mouse itself is made of pleasant soft-touch plastic, works through the radio module that comes with the kit. Overall, the mouse is good.
Very good mouse! Ended my hand pain! Have 2 and recommended It ! AAA+++
This mouse i buy for my doughter. She loves it it fits perfectly to her hand tnx
Order for yourself and loved ones. I order a second time. It came quickly. I have been using it for almost a week, it works fine. A bit uncommon in the design program, otherwise like a native. Thank you seller! Recommend!
My daughter really liked it, they already bought the second such mouse, the hand does not get tired. It came quickly. Recommend. Super mouse !!!
Product was well packed and arrived in good condition. Product is according description. Took some time to connect it to the laptop, more then 5 minutes. I still have to get used to it as I am switching from a normal mouse.
The mouse came on time. Packed perfectly. In the box except the mouse instruction and stand. The mouse is big, but I'm fine in my hand. The backlight works. About the Games-checked on the Metro Exodus and Crysis-s-flight is excellent. And in the strategies there are bargains of the cursor, but not critical (desperados 3 and girzov tactics). I took the mouse because I got sick joint on my hand and it hurt to work and play with a normal mouse. Purchase is satisfied with the store of successful sales!!!!!! Thanks;)
Mouse fire, damn only mixed up wanted wireless and so the rules in general, the next will be wireless definitely, the wire is very thin
All norms, works, glows, for my hand 12 R is small, the thumb in a free position on the buttons lies at once on two, when trying to press the index finger big also press the buttons, keep not convenient, the emphasis under the brush, which is fastened, is small and slightly in the side why the hand is half weight. The child is 13 years old, says conveniently and the hand does not get tired.
To the touch nice matte plastic. To play in world of warships you need to get used to, the wheel works. Delivery fast. On the usual mouse, my wrist hurt, on that kind of norm.
The mouse is as described. Good quality. It works very well and is very comfortable. Shipping well packed and protected. Seller recommended!