SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s a good storage bag not only for your phone but also for other personal items when you are biking !
I fit all my tools, compact air pump, repair items, lock, and room for more more. Phone feature works great as well.
This is what you need if you want to carry your wallet, credit cards phone etc. Most of the time I parked my bike and grab coffee. This bag also make this very convenient for me, as I don’t want to leave my staffs. I haven’t use the touchscreen, but it seems ok also. I don’t need waterproof as I am living in California anyway the material also nice.
My husband and I started actually using our bikes, since we don't want to go to the gym with all of the COVID stuff going on. Now that we're using them more regularly, we needed something better to carry our phones in. We've always used the running armbands we already had, but our normal rides weren't more than 30 minutes. We were also riding so infrequently it wasn't worth spending money on something like this. But now that we're riding a lot, we've found that the armbands are quite inconvenient. It's difficult to change music without stopping the bike, because you need to turn it on your arm to look at. It sure is handy and extremely helpful to now have my phone in plain site. I like that I can just look down and easily do whatever I need to do without having to completely stop. The touchscreen on my phone works great through the window plastic. This is very well made and extremely sturdy. It's extremely easy to install and then take off again at the end of our ride. We haven't had any issues with it moving during our rides. I also like how large the interior space is. It was much much larger than I expected. I'm able to put a regular 16.9 oz water bottle in it and still have room for my keys, portable charger, charging cord and a protein bar. Overall I'm very impressed with the quality I got, especially for the price. This case is extactly what we needed!!
Happy wife is happy life. She loves the small pocket that she can store stuff inside
Great price, solid product. My last one lasted 5 years with lots of use.
Cool phone holder for the price. I saw others that didn't even have extra storage for way more than this is priced! Maybe because it's colored is what made it cheaper but it fit in with my bike just fine 🙂. The straps keep it secure and the zipper is strong and hasn't failed me. I can fit my phone, wallet, keys and even some gum in here and the screen is touchable so no having to pull it out to change song or make a call. Have had it between 1-2 months I believe. Still in perfect shape! Hope this helps! :)
Touch screen feature works great. Has plenty of room for my Samsung Galaxy s20 and the wallet case it's in. I have this mounted on a cruiser style trike.
Good value, sturdy construction, reliably allows me to use my phone's touch screen. Pretty much exactly what I wanted for a fraction of the price
I like this for storage of little things like keys, earpods case, pen, id and cell phone. There is plenty of space for all those things. It's definitely worth the buy for the price.
I bought this as a Christmas gift for a friend. He thought it was a great idea and was very pleased.
Looks great for the price
Great bike bag! Perfect for phone while riding, tools and patch kit.
Touch screen works great. Had for a few months and it’s still in great condition!
This works great for our rides! My phone is easy to see and the case is hard enough I feel it is protected, even with the risk of a fall. Definitely recommend!
Holds an iPhone X with ease. Does not move around while riding and met my needs.
Is a good product for the price, It is waterproof and reflective at night. Touch screen is working but you can’t have access to the side buttons while riding. Not bulky and have a very good space inside for your needs .
I purchased this bike pouch because I was afraid of a rear pouch falling without my knowing. So far, it is holding up very well. I like the size and structure of it.
Perfect small pouch for bike front.
Looks Solid and sturdy great add to my ebike
Would buy again
Love this bag. Practical and good value for the price. I got the large, and it’s awesome.
I like this for storage of little things like keys, airpods case, pen, id and cell phone. There is plenty of space for all those things.
This is very handy.
Satchel at the top to put your phone, key and other objects during a bike ride, I recommend it.
Very good quality
Love this little bag, very convenient!
Looks good on bike and fits well also. Large holds Samsung 8+ cell phone perfect
like it a lot has lots of room for all my stuff
Thank you for making my order arrive in such a short time, I feel very comfortable about it. I recommend them
This bag fits neatly within the frame of my bike, and within easy reach while riding.
Good product, simple and just what I wanted
Highly recommend this bag.
this is a very nice bicycle bag, it seems well made/strong and is a great size to fit all your essentials for excellent bicycling adventures
Fit my bike perfect, couldn't ask for more for the price, quite roomie