Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product works perfectly. I recommend this seller sends very fast. Received in just 10 days after placing the order. WELL DONE !!! and thank you
There is the whole order thanks again.
The delivery was super fast not even 1 week and it works great to recommend
Looks and works very well
Just like the picture
Thank you very much I just received my package for the moment I do not know how it works but once I tried I will come to make the comment later anyway thank you very much it has fast summer weather
Conform to the description I recommend this store very good product I tested it really effective
Easy to use and convenient!! Thank you
Works very nice
Works very well, totally satisfied
Really fast delivery 10 days to NZ. Will test in the following days.
I got the same what i saw while ordering, im happy.
I am yet to try this but all looks good, so I will leave additional feedback once I have used it.
Received as specified on the sales page, do not sting during use, everything is well packaged, its top
I am very satisfied! Everything works perfectly and very effective, I took the complete kit.
It works very well I am completely satisfied
very fast delivery. everything is exactly how it looked online and is in perfect working condition. very happy.
Received in 2 weeks in france Will test it a week and I will post a photo before after my belly to see the results
The packaging was safe and all the parts came. There were 2 instruction Manuel’s too. The gel pads aren’t very good at sticking to the skin, but u just need to clean them off with a bit of water. Overall the product is pretty comfortable to use :)
Well received. thank you
Thank you very much shipping arrived neatly thank you very much to supply grade 10 and fast very
received, looks good
Thank you to the store for its speed of sending and delivery! In addition, article that works perfectly; do not hesitate to go through this shop!
Did try just one time I like it hope will work thank you store
Good hip trainer with a gel gift. Thank you store.