SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Set up is less than a minute. Plug in the USB tab and remove the battery block. Having batteries pre loaded is a time saver.
I ordered this as a backup to my keyboard for work. It is light and compact and comfortable to use for work at home. It's quiet keys and ergonomic features make it simple to use.
I have bought three of these for personal use. They last forever and always work. The battery life is great. I use mine daily and the batteries lasted well over a year. I am in charge of IT for a large company and we buy these for our users as well. I wouldn't say these are ergonomic but I like the size and don't need the more complicated ergonomic keyboards and mice.
This keyboard is excellent! The smart keys are a very nice feature, allowing you to easily pull up the calculator, increase and decease the volume level, open email, or turn your computer in sleep mode. All at the touch of one button at the top of the keyboard. The feel of both the keyboard and click of the mouse are very smooth and nice. I highly recommend for any finance professionals.
Typing with it now and let me tell you, within a few minutes getting used to the feel, I was typing faster than the characters appeared on my screen. I got this to "replace" the busted keyboard on my laptop. I've used Logitech since they first hit the market decades ago. I'd never pick another keyboard or mouse. This combo set is a tremendous value, one receiver handles both, you plug it in and it works, as it should be.
The mouse is the perfect size for me. I’ve read where others say they thought it was too small. I’m so glad that I purchased this set and ditched the cords. It makes my area look a lot less cluttered and I can believe it took me so long.
Super easy installation - just plug in the VERY small dongle and hit the switches on the mouse and KB. I'm using it on an old Windows 7 laptop and it automatically loaded the drivers quickly. I am not using this for gaming, but rather for when I'm outdoors with my ham radio equipment. I can report that there was no issue with the system being used in a high RF environment.
I simply inserted the wireless receiver into my computer’s USB port and made sure the switches on the keyboard and mouse were in the on position and everything worked immediately without any issues whatsoever. I love that they both work from the same receiver that way I have a USB port available if needed.
I’ve worked from home for 2-1/2 years and just decided to purchase a wireless keyboard and mouse. I loved that this was in a set and I found it to be very affordable.
Very good and beautiful Congratulations to product and to store!
It has a good feel and is a good way to control the volume of the speakers
So far very happy with the keyboard! The mouse seems a little cheap but the keyboard is great
I searched for a nice little wireless keyboard & mouse combo that wasn't a ton of money, and I have purchased a couple dozen so far for myself and coworkers in our company. Everyone loves them. There were a few that wanted the ergonomic style keyboard, but found they didn't like them. It's nice when you find what works well and everyone is happy with - for not a lot of money. We also appreciate the volume, mute etc. buttons at the top of the keyboard.
Love the keyboard and mouse combo! Working from home now I’m over run by wires so getting these items really helped tidy up a bit on my desk also the height of the mouse and keyboard are very comfortable on my wrists
I use this for my desk top. It's very comfortable to use. I can easily move it to another part of my desk when I am working on my laptop.
For the price a keyboard and mouse. It is light weight it may not hold up to tuff use. If it lasts a year or two it will be worth it.
Item received just as described. I like having a calculator key on the keyboard, makes it easy to use. I had one previous to this one, so wanted to get the same. Great Value
I replaced an old set that is nearly identical when the mouse died after 6 years. I bought this set and plugged in the new usb thingy, activated the batteries and it just works…. Didn’t even have to reboot or configure anything.
Fairly compact for a full size keyboard and I like the mouse shape/size. Good budget set. If looking for a little better, I recommend
I bought this for a wfh job. It’s very convenient having wireless keyboard and mouse without the wires getting in the way. The feel of the keyboard is good. Has a 10 key pad and raised keys which I like.
I use it for work. Good product; fast set up and works
HIGHLY RECOMMEND!
I’ve used a lot of keyboards in my 29 years and this one has been my favorite!! Love the mouse too!
Perfect! Works as advertised. No issues.
Easy to use wireless keyboard and mouse set all you have to do is plug usb into your computer and make sure you put in the batteries. Its a good size keyboard I have not had trouble with this item. Key pushing is not loud.
The setup is very easy, the keyboard is also easy to use, and the mouse is responsive. Good value too.
Works as advertised. Working mouse and keyboard.
I like it because it is simple and one usb connector for two item which is space saver
Well spent affordable keyboards with wireless mouse easy to use,and you don't need a mouse pad for the mouse
Great price the key board and mouse work so smoothly. Highly recommend. Will buy again when needed.
This product works amazing for the price. Mouse is very small but both are great quality and perform well.