SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works fine. I'm happy with the purchase.
Quality Headphones are good. Seller recommend
Hi very good speaker set.. Very good power and strength charge. Mega recommend
Good headphones. Comfortable. Everything works. Quickly are on Bluetooth.
Headphones with large speakers, sit in the ears well. The sound is deaf in the tone, but the bass is juicy and loud, no one has such. Includes a charging cord, short, for USB. The seller recommend.
The sound is good, there are no complaints. Charge after the first use held 2 hours. For listening to music is great. The magnet holds very strong
Everything works. And you can talk through headphones too. The sound is good, nothing cracks when talking and also when listening to a song. Seller Plus. Thank you. everything is super, very satisfied. I recommend this seller.
everything is super, works fine, delivery is fast. I ordered 5 pieces to the seller, thank you very much. RECOMMEND
Everything corresponds to the description. Seller Thank you
Everything is fine, I'm very happy with the microphone...
Good headphones at a very pleasant price. Independent sound adjustment from the device-be careful! Ie. The sound on the headphones is adjusted separately from the adjustment, for example, on the phone, so there is a plus in this: you can configure that when you turn on headphones, the system notifications in the form of "power it", "Connecticut"-did not scream in the ears)) In general, I recommend! I use a week. Bought for the car to listen to music from the radio, and the radar from the phone was only reported to me, not everyone in the car. The bonus turns out the conversation on the phone-as in the headset-everything is heard clearly, the companion confirmed, I.E. Mic good
Works clearly, the volume is good
The sound is good. conveniently lie at the ears.
Everything is fine, really liked
Thank you headphones came all working sound good
Came quickly. Works. Liked it. I recommend the seller.
Recommend. Quality is good.
The headphones are good, the sound is good, they tried through them to talk well, thanks to the seller in the help of tracking the goods!
Good headphones, came quickly enough, the quality matches, complete with a USB-type c cord. recharged and immediately connected to the smartphone.
Everything works. Headphones liked. Sound good. The seller recommend