SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good. Recommend
Phone holder for Renault fit perfectly approached.
The holder are good and corresponds to the description. Recommend.
Unbelievably fast delivery. Boxes are in good condition, undamaged. All in all it is a good product. Definitely recommending this item if you are looking for a good quality, durable phone holding solution in your car.
Great holder. The mechanism of fastening to the rack is very tight. Very much. I didn't. You have to hold on. A large smartphone (iPhone XR in The UAG case) is convenient to attach. The phone keeps well. I recommend it to everyone.
I recommend. Good seller, fast shipping. THANK YOU
The holder is satisfied, the quality is excellent. Neat, small, but strong. It moves to 8 cm, my honor even in a case-book fits there. The truth in the car can only be attached to the ventilation grid. The phone holds tightly, does not hang out and does not nap. I can safely recommend.
The holder liked, keeps the phone steady in any position. Recommend.
Excellent quality, fast delivery with tracking. Holds normally, holds up securely too. Thank you!
Took two pieces of different colors since so delivery is free, but very fast
All it's fast, well packed, plastic a nice touch. Thank You
Such a good system. Very pleased with it. Seems to be very good quality. Holds the phone quite strongly. Very easy to use.
Many thanks, foremost perfect!! Thank You
Quality is good, delivery is fast. Packed well, I recommend the goods and the seller.
The product corresponds to the description. Shipping fast. Packed well. Plastic quality. The mounts are good. Very good holder. Recommend.
I satisfied. the goods correspond to the description, when obtaining the integrity of the package is not broken.
The quality is excellent, compact. Plastic is not brittle, it keeps in the deflector hard. Delivery fast.
Thank you, the product matches the description, I can recommend this seller
Super awesome phone holder... this is my second one to be used at our car at work. I have been using mine for a year now and i am still very happy with it. Very nice
Super. I recommend. Good store, fast shipping. THANK YOU
Quality at altitude, fast delivery. I buy it for the second time (the first serves two years in another car)
Super. I order the second one.
Different holders tried, but this one is the most successful.
Excellent product! It's very good quality and price! It fits correctly! I recommend this product and this seller!
The quality corresponds to the price. Keeps the phone well. You can buy
Delivered quickly, keeps well
The goods are inexpensive, the delivery is fast. Keeps the phone well, it will not fall out. There are rubberized stickers in the place of contact with the phone.
Phone holder that seems solid to use and fast delivery. Thanks for the order.
Fit the description. As is really tried enough, works perfectly! Worth buying it, thanks
Fast delivery, good store, great product.
Goods came in, as expected. holder works as it should. All well packed and intact, all in the description. Happy!
Air Vent Mount car holder, good looking and wonderful quality, can use for my iphone, also ok to my father's Samsung phone. working well and function as i thought. like it. highly advise
The shipping is fast and the holder quality is good ! Looks great ! the product is good as described ! I will buy more in this store.
Delivered in a box, photo, because once established. Very convenient stand
It's like the description. The goods are good. Recommend. Thank you.