SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recommended it!!!
Just received my scale today via UPS. I'm very impressed with the quality of the scale. And the fast shipping got it a day early. I highly recommend this seller Thank you.
Haven’t used it enough to see if I like it, need to get used to it.
It's very handy and quite accurate. Very easy to use. Delivery was very late may be due to Covid-19. The quality of packing was not upto mark. It needs improvement. Adding a good quality case will definitly help a lot.
Works great! Pretty accurate.
It is excellent for weighing small quantities... you save yourself taking out the scale to weigh small quantities
Easy to use and above all suitable for measuring different products
Great
Just what I wanted and I also needed that type of scale
Works fine
Great for conserving your weed
The spoon works well as described. It does the measurements quickly and easily. A bit bigger than I thought it would be but I an very satisfied .
Neat item, will be very useful.
Product came on time and was exactly what was I was looking for
Easy to use compact accurate
It worked like it should, just in time for Christmas!
It’s a must tool for weighing milligrams/grams. I like this product very much
I love this little spoon. It works great when I'm measuring out the different additives to make soap. It's surprising very accurate, as I tested it against known calibrated scales that I have too.
Its small and easy to use love it
Great deal for the price. It is perfect for my needs. I love getting a good deal.
Very good product. Highly recommended.
Very convenient
Excellent pour mesurage précis
This is the perfect little spoon to you can weigh anyting with it.
Perfect for me
This is the best spoon I'v ever bought. The measurement makes it easy to get any size measurement and also means that in most baking/cooking you only need to dirty one spoon! It is not only useful but excellent quality. Very good shopping experience. I received this item 2 days after I placed the order.
Good accuracy for spoon measures.
Works great
Quality product
Very convenient and works well. I’m quite satisfied with this item.
Exactly what I expected. Perfect for measuring milligrams
I love this tool for weighing small amounts of ingredients, so far I had no oops, :) made my bread and was wonderful, no more guessing.
Fast delivery, everything is fine
Good spoon-scales. Very necessary thing for cooking. I recommend! All good!
Excellent product!
Good spoon just what I need
Measures flour and sugar excellently! Since they have different densities, a traditional measuring cup can be slightly off if you need to be truly accurate. Now I measure a cup as 128 grams, instead of a measuring spoon. I was very surprised to see there could be a 5-10% difference in some ingredients!
I am very satisfied. Thank you
In the household, the spouse is useful. The thing is necessary. It is not difficult to deal with the use. The manual is available in English
To make confectionery and it is a very good product.