Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought this to replace older, bulkier model. This newer model is sleek, has a physically smaller charger, and is easy to clean. It does the job deep cleaning my teeth. Has plenty of settings to help customize your dental needs. Looks great sitting on my bathroom sink black marble counter. (I purchased the black model.) Highly recommend.
Cheaper option and it works well. The batter life is awesome. It does the job well and you don't have to spend so much money.
Quiet and deep cleans really well. Feels like I’ve been to the dentist for a cleaning each time it’s used. Gifted one. Great toothbrush!
I bought this to replace an older Sonicare that was probably 10 years old. Liked it so much I ordered a 2nd one (for my 2nd bathroom). Lots of power. Smaller and lighter than my old "dinosaur".
My teeth and gums feel so clean after using. Very reasonable price, unlike the high price of their advanced models. Highly recommend.
This is a great toothbrush. My teeth feel so clean after use
I love this tooth brush! They typically last me about 2yrs and every time I wear them out I am happy to buy a new one!
With this brush, my feel so clean and the dentist always comments on how clean my teeth are.
Have had for about a week and a half now and I love it. It takes some getting used to the vibrations but I love it.
Havent had to charge since the first day yet and ive used it 2x/day for a week and half. So battery life seems good so far!
Great toothbrush, very sleek, easy to hold and holds charge!
I like that it times for two minutes and I bought two more for my grandchildren for Christmas. Now they won’t have to guess if they brushed long enough.
Battery life is outstanding! Easy to pack for travel and the brush cover is perfect to protect the bristles.
Works great, powerful action
LOVE IT !!