SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good value for money ,i have tried the remote control on my iPhone and it works
The product is same as description. It works as must, excellent value for money
very good quality! the shipping was also fast.
Excellent I arrive super fast time I was surprised I like it is good functional quality I recommend it.
High quality product, corresponds to the picture. delivery fast.
Super fast, well packed. Light and easy to handle.
Wow so fast great product highly recommend
All according to the description, selfie stick long, remote control works flawlessly. Besides really worth the price.
Fast Delivery, Good Quality
Good, fast delivery. Thank you.
Excellent I loved it
Price contrast good
The product is as per the description, good quality plastic used, rather solid overall. Delivery is good, received within 2 weeks.
Very good, easy use!
Good quality item. Nothing to do with the selfie sticks that we could find a few years ago in the trade (I have one). The stem sagged very little with relatively heavy smartphones. The fixing system of the smartphone is of course there is a little game between the components that makes the mobile move slightly. To use in Tripod mode it is necessary to reassemble the center rod a little. The bluetooth remote control turns off by itself if forgotten, but 600 seconds (10 minutes) is too long. The battery life can decrease sharply. The remote control can normally be turned off by pushing for three seconds. Two types of fixing: for smartphone or for Sports mini camera.
fast shipping...but then really really fast. played about, seems great till now.
Items can be used without problems. Thank you very much.
Just arrived, looks so good and firm. Hopefully will last